Table of Contents
Welcome and thanks for booking your rental with Hyatus CT LLC.
Please be sure to read this rental policy.
By clicking “Book Now” or “Instant Booking” you are acknowledging and agreeing to the following for this specific property:
BOOKING TRANSACTIONYou are entering into a rental agreement directly with Hyatus CT LLC. (“Hyatus”).
PAYMENT TERMS & CANCELLATIONThe non-refundable down payment and balance due terms are explained in the Payment Terms section on the checkout web page for the rental. Please review these terms carefully. You may cancel your booking at any time, however, all refunds are subject to the refund policy listed for your rental. Hyatus is not authorized to make exceptions to these terms.
HOUSE RULESThe rental may have general and/or specific rules regarding large groups, parties, pets, smoking, and/or any other rental related rules and regulations. These rules are detailed in the description or other applicable section(s) of the rental listing, and are incorporated into this rental policy. Please review these terms carefully, as any violation may result in additional fees or eviction without refund. Hyatus is not authorized to make exceptions to these rules.
ARRIVAL DETAILS & CHECK-IN/CHECK-OUTOnce your booking has been paid in full, you will receive contact information for the primary contact for your stay (your “Contact”). Your Contact can help you arrange your arrival and check-in, coordinate any maintenance needs, etc. Check-in and check-out times will be confirmed with your Contact and communicated in a pre-stay communication prior to your arrival. Please also communicate your expected arrival time to your Contact.
DAMAGE & INSURANCEHyatus reserves the right to collect a deposit (the “Security Deposit”) to protect against damages. If applicable, the Security Deposit will be detailed on the booking details section of the checkout web page and shall be refunded within 15 days of your departure date provided no deductions are made due to A) damage to property or furnishings, B) dirt or other mess requiring excessive cleaning, or C) any other costs incurred by your Hyatus as a result of your stay. Any damage to the rental must be reported to Hyatus and the Contact before check-out. You grant Hyatus the right to charge the credit card number used to book the rental for any such damages, including, but not limited to, additional cleaning fees. To ensure that the proper party is held responsible, please notify your Contact of any damages found at check-in.
FEES & ADDITIONAL SERVICESIn some cases, Hyatus may have optional fees and services (e.g., to heat a swimming pool in the winter). Should you opt into any of these services and related fees Hyatus will provide payment details and all applicable charges will apply.
MAXIMUM OCCUPANCYThe maximum number of people that may occupy the rental is indicated in the listing. This rule applies to day visitors and children as well. Unless otherwise approved by your Contact, occupancy over the indicated capacity may result in eviction and forfeiture of amounts paid. Hyatus is not authorized to make exceptions to these terms.
MAINTENANCEHyatus cares very much about their rental and strives to keep it in excellent shape. If you notice any problems or maintenance issues, please notify your Contact immediately.
CANCELLATIONS BY HYATUSIn the event that your Haytus has to cancel your booking for any reason you will be notified as quickly as possible and refunded 100% of any amounts paid. We highly recommend that you purchase trip insurance to protect against certain types of cancellations, among other risks, Hyatus is not responsible or liable for cancellations for any reason.
CLEANLINESSYou are expected to treat the rental with respect, keeping in mind that this is a home, not a hotel room. Even in cases where a cleaning fee is charged, you are expected to leave the rental in a clean, neat and orderly condition.
INDEMNIFICATION & HOLD HARMLESSYou agree to indemnify and hold harmless your Hyatus, for any liabilities, damage, cost or expense whatsoever arising from or related to any claim in connection with your use and/or occupancy of the rental, including, but not limited to, any claim or liability for personal injury, damage, loss of personal belongings or theft of property which is made, incurred or sustained by you and/or anyone you invite to use the rental as your guest.
ATTORNEY’S FEES & COSTSIf Hyatus employs the services of an attorney or attorneys to enforce any conditions of this policy, you shall be liable to your Hyatus for reasonable attorney’s fees and costs incurred by your Hyatust.
FALSIFIED BOOKINGSIf your booking was made under false pretense, including, but not limited to, a falsified name, age or size of party, you will be subject to immediate eviction and forfeiture of all amounts paid.
HYATUS ACCESSIf requested, you shall allow Hyatus access to the rental during your stay. Hyatus shall exercise this right of access in a reasonable manner.
GENERAL TERMSIf any section, clause, paragraph or term of the Rental Agreement is held or determined to be void, invalid or unenforceable, for any reason, all other terms, clauses or paragraphs herein shall be severed and remain in force and effect. This Agreement is taken in full compliance with federal, state and local laws, without regard to race, color, religion, sex, country of origin, handicap or familial status.